Frequent Shopper
Frequent Shopper
customer loyalty programs allow you to reward customers for their business and encourage them to purchase more frequently and in higher dollar amounts. Loyalty programs also help show your customers that you value their business.
Loyalty programs come in all shapes and sizes, but the basic concept remains the same. Points are awarded to each customer based on purchases. These points can be awarded based on:
Number of visits (purchases)
Total dollars spent
Dollars spent on purchases of specific merchandise (or categories of merchandise)
Quantity purchased of specific merchandise (or categories of merchandise)
When a customer has accumulated enough points, you can reward that customer with merchandise, discounts, gift certificates, or the achievement of a status (category) that provides more favorable pricing
Earning and Redeeming Points
Loyalty points are earned in Point of Sale and Order Entry by purchasing certain products or categories of products. Formulas for earning points are flexible and may be based on dollar amounts or quantities. Limited time bonus point promotions are also supported. Points adjustments may be processed by authorized users.
Points may be redeemed for certain products or categories of products. Flexible formulas are provided for assigning redemption point values to products or categories of products.
Customer points are visible on customer screens, Ticket Entry and Order Entry Zooms, and user-defined forms. Batch processing is provided so that customer points may be evaluated and a customer may graduate to a different category.
Complete historical reports for the earning and redemption of points are provided for customers and may optionally include ticket detail. Batch processing is provided so that points may be automatically issued or removed for groups of customers.
