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| CounterPoint Version 7 by Synchronics |
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Credit Card Processing |
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Credit Cards |
Credit Cards provides electronic draft capture (EDC) capabilities in Point of Sale and Order Entry by allowing you to swipe a credit card through a magnetic stripe reader, automatically authorize a credit card sale, verify an address, and electronically settle funds to your bank.
Electronic check authorization and debit card processing are also provided. |
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Benefits |
 The benefits to integrated credit card processing include:
- No hand-recording of card information
- No paper slips to deposit at the bank
- No rekeying of card information
- No separate credit card terminal
- Rapid, automatic charge authorizations
- Faster checkout times
- Reduced customer frustration
- Fewer errors and fewer chargebacks
- Reduced cost of accepting credit cards
CounterPoint's Base System includes credit card processing under the Synchronics Merchant Program (SMP).
For information on available processing services and fees, call us at (808) 261-0916, and ask about the Synchronics Merchant Program. SMP processors will transfer settled card charges to your local bank.
CounterPoint also includes check authorization compatible with Certegy (formerly Equifax, formerly Telecredit) and Telecheck (using Telecheck's Synchronics-compatible processing service).
Full support is provided for multiple industry classifications, including Retail, Mail-order/Telephone-order(MOTO), and Ecommerce.
An optional CPGateway service is available for fast (2-second) Internet credit card authorizations. |
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Security
CounterPoint protects your shopper's credit card information and complies with published Visa Regulations. Because CounterPoint does not retain any data from the credit card's magnetic stripe, your financial liability is reduced and the Visa cardholders who shop with you are protected.
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Alternative Card Processors
Credit Cards Option (non-SMP) offers alternative compatible card processors to ensure that CounterPoint is compatible with the vast majority of U.S. banks.
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Supported Cards
Supported cards and services include Visa, MasterCard, American Express, Discover, Diners Club, Carte Blanche, JCB, and check guarantee.
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Debit Card Processing
Complete debit card processing is provided for merchants who process under the Synchronics Merchant Program or any of CounterPoint's Preferred Processors. Debit card processing (with DUKPT support) requires the use of PIN pads and is available for Point of Sale.
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Address Verification |
Address Verification (AVS) is supported for merchants who process under the Synchronics Merchant Program or through First Data North. CVV2/CVC2 provides additional AVS information by sending the extra three or four digits printed on the back of the card to the processor.
AVS is used for card applications, such as mail-order, where the physical card is not present and the risk of fraud can be reduced by confirming address information.
AVS processing does not affect whether or not the charge is approved. |
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| Instead, it informs the user whether or not the address provided by the customer matches the address information on file with the credit card company so that the merchant can decide whether or not to process the order. AVS is available for Point of Sale and Order Entry. |
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Hardware Requirements
Requirements for credit card processing are a modem, a dial-up phone line, and (typically) a magnetic stripe card reader. The card processor determines the modem speed and the card reader requirements. CounterPoint is compatible with any Hayes-compatible modem and Track 1 and Track 2 card readers (either serial or keyboard wedge). Card processors typically specify a 1200 baud modem and a Track 2 card reader.
Check authorization uses the same modem and a dial-up phone. A MICR check reader is optional. MICR readers are quicker and more accurate than manual data entry. MICR processing is supported with Equifax, Telecheck, and SMP processors.
Under Unix/Linux, one serial port with a modem can be shared by multiple users. On a Windows or NetWare network, each workstation requires a modem. The Modem Server Option allows multiple workstations to share a single modem. For low-volume applications, multiple modems may share a single phone line.
Support is provided for the Verifone series 101, 201, 1000, and 2000 PIN pad models. To ensure proper programming and operation, these units must be obtained from PNC Merchant Services or CES.
CPGateway service requires an Internet connection. |
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Functional Description
Self-test functions are provided for modems and card readers to verify proper operation.
During Ticket Entry, the credit card is swiped through the magnetic stripe card reader. Card information is read, and a phone call is placed to authorize the charged amount. The processor returns an authorization number or a decline. Capabilities are provided for call retry and for a backup phone number. Up to three different credit cards can be used on one ticket.
Authorization only commits the cardholder's credit line. Funds are not actually transferred.
Invoices and receipts print the credit card information required by the processor. User-defined receipts can support one- or two-part paper with a signature line, as well as an abbreviated sales draft that omits the printing of the merchandise sold. For added security, you can optionally mask credit card numbers and expiration dates so that only the last four digits are retained in history and printed on receipts and reports.
After Ticket Entry is complete, the Draft Capture Enter function allows revision of charge transactions, as well as entry of manual transactions.
The Authorize function allows batch-authorization of manually entered transactions, as well as Ticket Entry transactions that were not authorized due to operational problems at the time of sale.
The Pre-Settlement List allows the user to review and balance the day's activities.
The Settle function allows the user to initiate electronic transfer (settlement) of funds with the processor daily. For most card types, settled funds are transferred (via ACH) to the user's local bank within two business days. |
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Other Costs
In addition to software costs, typically there are costs for telephone line installation and monthly usage, the purchase of modems, magnetic stripe card readers, cabling, and the services of a qualified technical person to install the equipment and test the configuration.
The optional CPGateway service has startup and monthly transactional fees. |
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 Printable Features List
Software Demo >> Request More Info >> |
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