| CPOnline Complete Ecommerce Solution by Synchronics |
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Customers |
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Customers
For years, CounterPoint has helped you improve your customer service. Now CPOnline can help you provide the same great customer service through your own online store.
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A/R Charges
Now your A/R charge customers can shop with you online-using the same restrictions, credit limits, and account holds that you use in your brick-and-mortar stores! They can even see their available credit and account status online.
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Discounts
Give a discount to all online shoppers for limited-time promotions, minimum order amounts, and dollar or percentage amounts-or use promotional codes so you can give discounts to selected customers.
CPOnline's flexible promotional codes let you customize your discounts for different types of customers (first-time shoppers, return shoppers, etc.). Use promotional codes to offer your shoppers discounts, free shipping, or a free item, so you can offer (for example) free shipping on all orders totaling $100 or more or a free widget with every order placed by a new customer during the month of December. |
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| Discounts can be based on the customer's state, ZIP code, and/or country. Or they can be based on weight so you can offer (for example) free shipping on orders that weigh 50 pounds or less. Discount rules allow you to choose from many different criteria to tailor your promotional codes the way you want. |
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Member Pricing
You can classify individual shoppers as members who qualify for different prices than non-members. For example, if you sell to both wholesale and retail customers, you might want to set up your wholesale customers as members. Your wholesale customers would then be able to see wholesale pricing in your online store and place orders at wholesale prices, while your retail customers would still see only your normal retail pricing.
You can also optionally classify any items in your online store as member-only items. Shoppers who aren't members won't be able to see or purchase any of your member-only items - these items would be visible only to members. |
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Emails
Automatically send welcome messages and order or backorder statuses, and keep your customers coming back for more with newsletters and special offer emails.
You can even export your online customers' email addresses into a file so you can easily import those addresses into external list services. |
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Order History
Shoppers can view their online account history with detailed order history. And with the CounterPoint Ticket History Premium Feature, your shoppers can see their entire purchase history, including both purchases made through CPOnline and those made at your brick-and-mortar CounterPoint V7 store. |
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Repeat Orders
Customers can repeat any previous order simply by clicking a button while viewing their previous orders. |
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Restricted Store Access
You get to control which shoppers have access to your storefront.
When you sign up for the Restricted Store Access Premium Feature, you will have three Store Access options in Store Administration:
- Unrestricted -This option allows all visitors to browse your store anonymously and create a new customer account if they choose.
- Require Account -This option requires visitors to log in or create an account before they can browse your store.
- Existing Customers Only -Only customers with existing accounts will be allowed to browse the store. This option allows you to restrict access to your storefront to only those customers that you upload from CounterPoint. New visitors to your online store will not be allowed to create an account or browse your store.
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 Printable Features List
Software Demo >> Request More Info >> |
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